Product Logic
Why did DEADSCROLL nudge me here?
Start with the system explanation page if you want the product logic in plain language.
Open How DEADSCROLL IntervenesSupport Surface
Need help with DEADSCROLL?
Use this page when you need the fastest route to contact, trust documentation, or a quick answer about how the system behaves.
Primary Contact
product@deadscroll.app
If you are reporting a bug or a permission problem, include your Android version, the target app involved, and the behavior you expected versus what happened.
Before You Email
Most support questions fall into a few clear buckets.
Permissions
Why does it need Accessibility or Overlay?
Read the permissions page for the plain-language rationale and the limits of those permissions.
Open PermissionsData Handling
What stays on my device?
The privacy page explains local storage, third-party technical services, and the current data-handling language.
Open Privacy PolicyPurchases
How do billing, cancellation, or restore work?
Google Play handles checkout and payment methods. DEADSCROLL securely verifies whether Monthly Protection or One-Time Unlock is active.
Open Purchase TermsFAQ
Short answers to common support questions.
Why did the nudge get stronger?
Because DEADSCROLL is designed to escalate when the same pattern keeps returning. The first pause is not meant to be the last available intervention.
What if a permission gets revoked?
Core intervention behavior may stop working until that permission is restored in Android settings.
Is DEADSCROLL a pure blocker?
No. The product is built around contextual nudges and escalation, not a single universal lockout rule.
Can I choose which apps get nudged?
Yes. DEADSCROLL is meant to help you protect attention where drift is costly, not apply the same intervention to every app on your phone.
How do I cancel Monthly Protection?
Open Google Play Subscriptions. Uninstalling the app does not cancel a subscription.
How do I request a refund?
Start with Google Play's refund request. If Google Play directs you to the developer, email product@deadscroll.app without including card, bank, password, or purchase-token data.
How do I restore a purchase?
Use Restore Purchase in DEADSCROLL while signed into the same Google Play account that made the purchase. Android purchases do not transfer to iOS.
Grievance Redressal
A direct route for formal concerns.
For support or formal grievances, contact product@deadscroll.app. Do not email passwords, payment-card details, bank details, government identification, or purchase tokens.